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Terms and Conditions

      Buying Information

  • When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

  • The prices we charge for purchasing our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. In addition to the purchase price, fees for shipping and handling will be charged.

  • Because of variations in lighting and monitor settings, the colour of the products may appear slightly different in person. 

  • Because our products are produced by hand, there may be slight variations in the product. We do our best to ensure consistency in our products. The direct control over quality control and flexibility is one of the reasons we keep our production in-house.

      Shipping

  •  Cards and envelopes are packages together in a protective cellophane sleeves

  •  Cards and envelopes are shipped in a rigid or protective bubble mailer.

  •  Large orders may be shipped in a rigid box and shipped as regular parcel through Canada Post.

  • Products are shipped through Canada Post as oversized letter mail. There is no tracking for these shipments. If you need tracking, please let us know in an email and we can arrange a shipping upgrade, no problem. The shipping fee will increase in this situation.

  • Unless otherwise stated in listing, orders ship within 3-5 days. Depending on when you place your order, it can take 2-14 days to arrive if you are in Canada or the US. 

  • Each item will be packed with care.

       Returns & Damaged Goods

  •    If the product arrives in a damaged condition, we will replace it for you free of charge. Please email: lemonkittencardsandcreations@gmail.com with a photo of the damaged goods and we will replace them as soon as inventory permits.

  •  We do not accept returns.  

      Ownership of intellectual property, artwork, copyrights, and logos

       The images, art work, logos, and all Intellectual Property Rights related thereto, are the exclusive property         of Lemon Kitten Cards & Creations. You agree not to sell, license, rent, modify, copy, reproduce, publish,           adapt, edit, or create derivative works thereof.

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